📋 Legal Documents

5999 com Terms & Conditions – Full Policy

Please read these Terms & Conditions carefully before using 5999 com. By registering or using the platform, you are deemed to have accepted all of these terms.

Last updated: January 1, 2026

Key highlights of these terms at a glance:

Age Restrictions Strictly Enforced

You must be at least 18 years old to register on 5999 com. This is enforced through identity verification.

Transparent Payment Policy

Deposit and withdrawal rules are clearly defined. Bonus wagering requirements are stated transparently.

Your data is secure

Your personal data is protected with SSL encryption. We never sell your information to third parties.

Fraud-Free Environment

Strict action is taken against multi-accounting, bonus abuse, and any form of fraudulent activity.

Responsible Gaming Support

Players are protected through self-exclusion and deposit limit options.

Independent Dispute Resolution

All complaints and disputes are handled through a fair and transparent resolution process.

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Age RestrictionMinimum age: 18
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Applicable RegionBangladesh & Approved Countries
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CurrencyBangladeshi Taka (BDT)
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Effective DateJanuary 1, 2026
Section 01

General Provisions

These Terms & Conditions constitute a binding agreement between 5999 com and its users. By accessing 5999 com via the website, mobile app, or any other digital channel, you confirm that you have read, understood, and accepted these terms.

5999 com is an internationally licensed online gaming platform. We operate within legal frameworks in Bangladesh and other approved countries. 5999 com may not be used from jurisdictions where online gaming is prohibited by law.

Important: These terms were originally written in Bengali for the convenience of users in Bangladesh. However, the English version shall prevail for all legal interpretations.

Section 02

Registration & Account

To create an account on 5999 com, accurate and complete information is required. Registering with false information may result in account closure at any time and forfeiture of any balance.

Important Account Rules:

  • One account only: Only one account is permitted per person, household, or IP address. If multiple accounts are detected, all of them will be closed.
  • Password Security: You are solely responsible for keeping your password confidential. Any unauthorised access to your account must be reported to 5999 com immediately.
  • Account Transfer Prohibited: Selling, renting, or transferring your account to another person is strictly prohibited.
  • Information update: Any changes to your personal information must be updated in your account immediately.

5999 com reserves the right to reject any registration application for any reason, without being obligated to provide an explanation.

Section 03

Age Verification & KYC

Participation by anyone under the age of 18 is strictly prohibited on 5999 com. Date of birth is required at registration, and identity verification is mandatory before any withdrawal.

Documents required for KYC verification:

Document Type Accepted Examples When Required
Identity Document National ID, Passport Before your first withdrawal
Proof of Address Utility bill, bank statement For withdrawals over ৳50,000
Payment Verification Mobile Pay/Nagad screenshot For payment method verification

Warning: 5999 com reserves the right to hold withdrawals until KYC verification is complete. Submitting fraudulent documents will result in permanent account closure.

Section 04

Deposits & Withdrawals

Transactions on 5999 com can be made via Mobile Pay, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Policy:

  • Minimum Deposit: ৳ 100
  • Maximum Single Deposit: ৳ 1,00,000
  • Deposit processing time: typically 1–5 minutes
  • Depositing from another person's account is strictly prohibited

Withdrawal Policy:

  • Minimum withdrawal: ৳ 500
  • Daily Maximum Withdrawal: ৳2,00,000
  • Processing time: typically 1–24 hours (if KYC is complete)
  • Withdrawals are only available to registered payment methods

5999 com reserves the right to conduct additional verification on suspicious transactions. If evidence of money laundering or illegal financial activity is found, the relevant authorities will be notified.

Section 05

Bonuses & Promotions

5999 com offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the respective offer page.

General Bonus Terms:

  • Wagering Requirements: Withdrawing bonus funds generally requires a wagering turnover of 15–30x. Each offer specifies its own wagering requirements.
  • Validity: Most bonuses must be used within 7–30 days of being issued. Any unused bonus will expire after this period.
  • Game Restrictions: Some bonuses are only valid on specific games. Bonus wagering may be restricted in Live Casino.
  • Multiple bonuses: Multiple bonuses cannot be active at the same time unless explicitly permitted.

Please Note: 5999 com reserves the right to modify, suspend, or cancel any bonus offer. If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

Section 06

Betting & Gaming Rules

Each game on 5999 com has its own set of rules, which you should review before playing. General gaming policies are outlined below:

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • If a game is interrupted mid-session due to a technical issue, 5999 com may declare the bet void or refundable.
  • Sports Betting payouts are issued only after official results have been confirmed.
  • In live games, the dealer's decision is final.
  • If a system error results in incorrect odds or payouts being displayed, 5999 com reserves the right to void the affected bets.

Sports Betting special rules:

  • 5999 com reserves the right to close betting before a match begins.
  • All bets are refunded for washed out or abandoned matches.
  • The result of a Super Over or tiebreaker is considered the final result.
Section 07

Prohibited Activities

The following activities are strictly prohibited on 5999 com:

  • Creating or Operating Multiple Accounts
  • Bonus arbitrage or any attempt to exploit system vulnerabilities
  • Money Laundering or Use of Illegal Funds
  • Using any software, bot, or automated method to play
  • Collusion or Fraudulent Arrangements with Other Users
  • Unauthorized access attempts to 5999 com's systems
  • Use of a false identity or forged documents

Consequences: Involvement in any of the above activities will result in permanent account closure, forfeiture of all balances, and legal action where applicable.

Section 08

Account Closure & Suspension

5999 com may temporarily or permanently suspend an account in the following circumstances:

  • If evidence of a terms violation is found
  • Incomplete or Unverifiable KYC
  • Suspicious Transaction Activity
  • At the user's own request (self-exclusion)
  • Long-Term Inactive Accounts (Over 2 Years)

Before closing an account, 5999 com will generally notify the user by email. In urgent cases, an account may be closed without prior notice.

For inactive accounts, a monthly maintenance fee may be deducted from the balance after 12 months. The fee amount is visible in your account settings.

Section 09

Responsible Gaming

5999 com is strongly committed to responsible gaming. We understand that for some people, gaming can become a problem — which is why we have a number of safeguards in place.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Take a break from the platform for a set period of time.
  • Reality Check: You'll receive reminders after extended play sessions.
  • Cooling-Off Period: Take a break ranging from 24 hours up to 6 months.

If You Experience a Gaming Problem Help Center Get in touch. Our support team is always ready to help.

Section 10

Privacy & Data Protection

For details on how we collect, use, and store your personal data, please read our Privacy Policy Read. In brief:

  • 5999 com does not sell your information to third parties.
  • Your information is used for service improvement and legal compliance purposes.
  • All data is protected with SSL encryption.
  • You may request the deletion of your personal data at any time.
Section 11

Dispute Resolution

If you have a complaint, please contact 5999 com customer support first. We typically respond within 48 hours.

If a dispute cannot be resolved internally, it may be escalated to the licensing authority. 5999 com is bound to comply with the authority's decision in any such dispute.

In the event of a dispute over game outcomes, server logs will serve as the final and definitive record.

Section 12

Rule Changes

5999 com reserves the right to update these Terms & Conditions at any time. For significant changes, notice will be sent to your registered email or posted on the platform.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree, you may request account closure.

Tip: Visit this page regularly to stay up to date with the latest Terms & Conditions.

You've read the terms — now get started

Now that you're familiar with 5999 com's Terms & Conditions, enjoy Bangladesh's best gaming experience with confidence.

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